Partner to Partner II.
In light of my era ending at my beloved 21032 at Macy’s Ala Moana, all my partners deserve to be STAAHs. (Inside joke, sorry.)
MARK MIKI: silly Miki
Like Keila Ben, Mark Miki is the kind of funny that you just need to be there to fully appreciate. Despite working with him only a handful of times, he has become a partner that I look forward to closing with whenever I see him on the schedule. Not only is he a well-seasoned veteran, having worked at multiple Starbucks and being a shift supervisor at one point, but this kid has the best “feminine” voice a straight guy can ever hope to have (if straight guys even hope for that kind of thing… haha). I always try to make him use the voice as he calls out drinks but alas, my persuasive skills are not enough for the world to be enlightened with his, um, gift? Sorry world.
There’s a weird similarity between Mark Miki and I… We can be the biggest jerks or the nicest baristas a customer could hope for. Granted these days, Mark Miki has learned to mask his inner thoughts better than I ever could. But I know when he’ll turn his head behind the espresso machine and whisper how much of a douche that 1%, no foam latte guy was because I was thinking the same thing. For that, I thank you Mark Miki. I’m glad I’m not the only one who still registers irritation with the human race.
Did I mention his name is three syllables like mine and really addicting to say in full?? Haha.
MARCY SASADA: the cheery cherub
My Mazzy, aka Marcy, is the most warm and cheerful barista that I have ever been lucky enough to work with. She has the kind of genuine laughter that invites you to laugh as well, no matter if you even know what exactly you are laughing for. While she is one of the best people to collaborate with behind the espresso machines, she truly shines at the register. She knows every regular and they recognize her cheery disposition as quickly as she remembers their names. She’s received numerous customer comments on her exceptional customer service and unlike me, it never falters, no matter how frustrated the shift might be. Her worst is probably my best. Or more accurately, her positive attitude encourages me to put a thicker, braver face on. Her hard-earned brownie points with customers makes me want to keep the good energy flowing all the way up till they get their desired beverage.
When she was promoted, I couldn’t have been more happy to work under her leadership, despite being the same level before. Not a lot of baristas can manage this kind of transition of respect and Marcy did it beautifully. My only complaint is that I no longer work with her and my only wish is for her laughter to “light up my life.” I miss you dearly Mazzy. Come back soon!
ALICIA YEH: the savior
For our loss of Mazzy, we got Alicia instead. Our new assistant manager came to us when we needed her the most. Her cool and calm presence kept us sane through the Shooter tyranny. She came to us at five months pregnant, yet she worked just as hard as the rest of us. She man-handled our store like her ballooning bundle of joy was light as a bubble, unlike the blundering, un-pregnant idiot who wreaked havoc on anything he laid his hands on. Our anger and frustration was unbearable and I can only imagine the stress it must’ve caused her as she wielded the children of our store as well as the child growing inside of her. Yet, she always managed to be the rational and motivating leader we needed when times got tough. She respected everyone of us as much as we respected her. And the lady is funny as hell. How we could not love her??
For your unwavering smile and everlasting grace, I thank you, Alicia, for being the pillar of strength in the eye of the storm. Congratulations to your beautiful son! Mazel tov to escaping the clutches of Starbucks and not giving birth in the wet room!
SANDY REVIS WILLBANKS: our mama
Sandy was our assistant manager before Alicia and the only other Korean coworker I’ve had at Starbucks. Needless to say, we bonded. An endless supply of anecdotes were at our fingertips and our conversations fired at will. She was a pleasure to work with and kept all of us in check. She is an encyclopedia of Starbucks’ standards, a crucial figure to have in a store in order to pass the QASA test given by corporate.
She too comforted us during the Shooter regime with an endless supply of food and laughter. She cared like a mama to a group of orphaned children left under the care of an evil caretaker only thought perceivable in fairy tales. As tired as she got, as rough as the situation grew, she was there to keep us together, to remind us that at least we, minus Shooter, were still a team.
She has left as well, to nurture another group of green-aproned stores that I am sure love her as much as we do.
NICK YAMAGUCHI: Boss
Nick was the Boss. Nick is Boss. What more can I say?!
But really, this man is by far the best manager I’ve had in my years of part-time employment. Level-headed yet stern, strict yet caring, hard-working yet silly, he has all the qualities you could ever wish for in a leader and more. He was dedicated to not only the store but to all the partners in his care. We would only hope that he would go home and leave the frappuccino trenches if not for a few hours so that he wouldn’t get so burnt out and never come back. The man just didn’t know how to stay away! He even came in on his days off to drop off supplies and take care of business.
He pushed the bitchy barista out of me. It was a struggle, I’m sure, for him as much as it was for me. He commands the kind of respect that is only deserved because of genuine charisma and good character. You couldn’t help but to be the best worker because he was the best worker. He is as polite and as respectful as a gentlemen should be but he carries an air of boyish charm that you can’t help but to admire. He’s a local guy, with all the local slang under his belt which he busts out whenever he feels like joking around with us. It’s a literal hoot. His wife, Yuni, is just as dear to us as he is. They are almost sickeningly the nicest people I know and I’m glad to have met them.
His departure was bittersweet; bitter that he left us and sweet that he got to escape the green apron. What a sad and considerable loss to Starbucks that day was.
Of course there are more partners to immortalize but for now part II will have to do.
It’s these trips down memory lane that remind me I am not such a miserable person all of the time. But there is more bad than good in the world of frappuccinos and cappuccinos so the blogs must continue. How sad the mortal life.